Twitter, Facebook not ready for Government 2.0? Bill Schrier, CIO for the City of Seattle and a creative adopter of technology, writes, "Amazingly enough, social networking tools may not be of much use to local government, unless there are significant improvements or new applications. How do social media companies and local governments need to change to really bring social networking "to the people"? " Schrier calls out issues with identity and relationships to government, challenges with volume and true one-one communications with officials, and the digital divide as issues that need to be thought through and addressed. Read his post.
Government 2.0 Meets Catch 22. NY Times blogger Saul Hansell writes, “Do I need to P.I.A. Facebook?” said the perplexed bureaucrat squished into a narrow basement hotel conference room in Washington DC. P.I.A. stands for Privacy Impact Assessment, a procedure that federal agencies must go through every time they create a new computer system. It was one of many questions about how the government can use the tools of Web 2.0 raised in a session of a privacy conference last week. Organizations of all sorts have been trying to figure out how they can adapt social networks, blogs, wiki’s and other Web tools to their traditional operating methods in order to connect to customers and partners." Really, who woulda thunk that a PIA would be mentioned in a NYT blog? Also, for the record the Dept of Homeland Security doesn't have a Facebook page per some misinformed "official" quoted in the blog. Read the entire post.
Analysis: Which URL Shortening Service Should You Use? Search Engine Land has a great primer and comparison for URL shorteners. "URL shortening services are experiencing a renaissance in the age of Twitter. When every character counts, these services reduce long URLs to tiny forms. But which is the best to use, when so many are offered and new ones seem to appear each day? Below, issues to consider and a breakdown of popular services, including recommendations and services to avoid (the new DiggBar being one of these)." Very practical read.